Privacy

Who we are

We’re White China, and you’ll find our company details on our contact page. All queries with regards to privacy should be directed here. Our website address is: www.white-china.co.uk

We collect information such as names, postal addresses, email, phone numbers etc. when you submit it. We use this information to fulfil your specific request only, or to get in touch with you at a later date if we need to. We store it securely and we never pass it on to third parties.

What personal data we collect and why we collect it

We collect very little personal data from you on this site. The biggest area is if you use our online system to request a quote. Your requirements, including your personal details, date of your function etc. will be retained in order that we can reserve stock if required.

While you visit our site, we’ll track products you’ve viewed: we’ll use this to, for example, show you products you’ve recently viewed. We’ll also use cookies to keep track of cart contents while you’re browsing our site.

If you’re uncomfortable using the online process, we’re very happy to accept orders or provide quotes via other means.

Contact form
If you use the form on the ‘contact’ page, the details will be passed to our office and we’ll retain this information online for a short period of time, in order that we have a record of your query. We do not use the information submitted through these forms for other marketing purposes.

Cookies

If you register an account on here (for the purposes of saving and returning to your quote) and you log in to this site, we will set a temporary cookie to determine if your browser accepts cookies. This cookie contains no personal data and is discarded when you close your browser.

When you log in, we will also set up several cookies to save your login information and your screen display choices. Login cookies last for two days, and screen options cookies last for a year. If you select “Remember Me”, your login will persist for two weeks. If you log out of your account, the login cookies will be removed.

Embedded content from other websites

Pages on this site may occasionally include embedded content (e.g. videos, images, fonts etc.). Embedded content from other websites behaves in the exact same way as if the visitor has visited the other website.

These websites may collect data about you, use cookies, embed additional third-party tracking, and monitor your interaction with that embedded content, including tracking your interaction with the embedded content if you have an account and are logged in to that website.

Analytics

We use Google Analytics (which also uses cookies) to track our website stats. Disabling these cookies via your browser will make no difference at all to you. They’re solely there to help us know what works – and to spend as little as humanly possible on paid web marketing.

How long we retain your data

Contact form entries are deleted after six months.

For users that register on our website, we also store the personal information they provide in their user profile. All users can see, edit, or delete their personal information at any time (except they cannot change their username). Website administrators can also see and edit that information.

What rights you have over your data

If you have registered an account on this site, you can request to receive an exported file of the personal data we currently hold about you, including any data you have provided to us. You can also request that we erase any personal data we hold about you. This does not include any data we are obliged to keep for administrative, legal, or security purposes.

Where we send your data

We work only within the UK, and this is where your data is kept. As per the information above, some of the technical processes on this website (analytics, etc) pass information to third party companies such as Google. We use only companies that are GDPR-compliant.

 

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